FAQs

View our pricing plans to get more information about pricing.

Yes you can change it, however there is a $100 charge for each domain change

No your website will be hosted on AWS cloud based services which is included in the pricing.  You will not need to purchase hosting for your website.

Enhanced SSL comes with a Load Balancer which allows faster load times of 30-60% faster for a monthly fee. Standard SSL that comes with the store by default. This does not come with a dedicated Load Balancer. You do have the ability to change your selection at any time. (Free)

You can only use the SSL that we provide which is provided at no cost, we do offer an enhanced SSL that will increase connection speed on your site.

No your website will be hosted on AWS cloud based services which is included in the pricing.  You will not need to purchase hosting for your website.

We do not host e-mail, we recommend that you use Rackspace, Godaddy, Google Mail or another e-mail provider to host your email addresses.

You can submit tickets to our support staff via the support ticketing system here.

Yes and no, the software is it's own stand alone website and e-commerce solution but you could put a website on an alternate sub domain of the same domain name for your other website. 

Everything from signup to storefront can be completed online using our automated wizards. We also have an extensive knowledge base of videos and articles to assist with onboarding and deployment. Should the demands of production take up too much of your time, or you'd simply like an expert from our team to assist you, we'd be delighted to help.

You can only use the SSL that we provide which is provided at no cost, we do offer an enhanced SSL that will increase connection speed on your site.

If you have any questions before signing up, you can contact us through our contact form here